Our culture

They may work across the UK and often in the field, but our people very much consider themselves as one team.

That’s because, despite rapid growth and geographical spread, we work hard to retain a family feel, fostering the positive, hardworking and informal approach that ensures our people are happy and engaged.

Talking and listening at Lifetime

Making sure all of our people are engaged, connected and up-to-date is essential to delivering for our learners and employer partners.

We’ve put in place systems and structures to allow us all to communicate effectively and encourage people to reach out and share their experiences and knowledge.

We also encourage engagement by rewarding and recognising our talented, aspirational and pioneering people who truly live and breathe our DNA.

beHEARD at Lifetime

We aim to be a great place to work. So, as well as putting in place all of the things that make working here better, we also ask for feedback to see if we’re getting it right. Every year you will have the opportunity to tell us what you think in Lifetime’s annual beHEARD engagement survey - and our results speak for themselves! We consistently have a high response rate and score highly relating to how people feel about their managers, the people they work with and feeling as if they are contributing to something that matters.

To make sure that we are staying on track we also run a mid-point pulse survey and participate in the annual Best Companies survey to ensure that we have a range of regular channels for our people to tell us what they want and how we are doing as an employer. 

Your voice

As well as our beHEARD survey we believe your voice is one of the most important tools you own, and we welcome two-way communication with open arms. Our bi-annual employee forums ensure you have your say on how we work together. Want to contact our CEO directly? Our Ask Alex dedicated mailbox means you can email our CEO directly to ask any questions you have or simply find out more about the business. We also have open Q&A session within each of our virtual conferences and monthly sector meetings hosted by our Operations Directors.

Our voice

Our Senior Leaders host a number of virtual conferences regularly throughout the year so you can see how you fit into Lifetime's future plans. We have our internal intranet Blue FUSE where you can comment, like and share content and a weekly email that aims to keep you in touch with what is happening across the business. Together these communications help you to know what is happening across the business and the industry you work in, and offers an opportunity for you to make a contribution and let your voice be heard.


As Life-Changing People we are passionate, pioneering and aspirational about transforming lives. And this extends beyond our people, our learners and our employer partners.

Lifetime cares about charity, which is why we have many activities you can get involved in. For example, our Pennies from Heaven scheme enables our employees to donate the additional pennies from their salary every month to our nominated charities and on the last Friday of every month our dress-down day is dedicated to a charity nominated by our employees.

We also hold events and activities throughout the year where everyone can get involved.

See more details of our charities here