Graham has worked within the hospitality industry since he was 14 as both a manager and a business owner, so he is well placed to be supporting our hospitality apprentices out in the field as one of our Regional Apprenticeship Trainers. He gets a real buzz from watching his learners progress and achieve and his dedication enables him to deliver an exceptional service grounded in his extensive experience, knowledge and skills. Graham has a great sense of humour which is probably why his favourite film is Shaun of the Dead.
It is exciting and rewarding to be facing and overcoming challenges everyday
I was being made redundant from my role in the hospitality sector and had been thinking about a role in training and development, the opportunity came up at the right time and I haven’t looked back since
Managing your own time and being able to work independently is really nice. Although it can be a bit daunting when you start. There is always support available should you need it
I usually start by checking emails and correspondence and getting back up to date, planning the activities that I will be doing with learners. I then go out on my visits and work with site managers and learners to help them develop and learn. When I get back, I get on with sending out summary emails and homework to learners, then sending reminders out for the next day
I started working in hotel kitchens at 14, then moved to front of house and did waiting and bar work. I moved over to pubs at 19 and worked up to management level. I then bought a leasehold pub which I ran for 5 years. After that I worked at a university providing contract catering before moving on to work on a large pharmaceutical site providing contract catering. Finally, I moved to a site on a trading estate providing hospitality to a variety of sites and businesses. Following my redundancy I joined Lifetime Training delivering apprenticeships within the hospitality sector.
Hard work, commitment, strong background knowledge of the subjects you will be delivering and being prepared to go the extra mile.
Gaining my qualifications was a real achievement, then putting my first learner through completion.
Other trainers are always willing to share their resources and techniques that will help make your life easier. My Area Manager is always available to listen and give advice and help.
Working at Lifetime can be really rewarding; watching people progress and develop because of your support gives you a real buzz. To start with it can be a little overwhelming as there is a lot to take in and it is a real culture shock from working in the trade. With the support and help of Area Mangers and colleagues this is easily overcome. It is exciting and rewarding to be facing and overcoming challenges everyday.
Lifetime’s people are all so willing to help and support each other, there is always somewhere to turn to if you feel you need help.
The onboarding at Lifetime is really thorough and gives you all the knowledge and support you need to be successful
Do it! It is really rewarding to give other people your knowledge and skills and watch them develop and progress in their careers