Hannah is one of our dedicated Apprentice Recruitment Team Leaders. Having started at Lifetime in a support function, she quickly moved to an Apprentice Recruitment Coordinator role where she learnt the essentials of sourcing and selecting exceptional candidates to place in apprenticeship vacancies for our employer partners. As a Team Leader she is now able to use her hands on experience to coach, support and motivate her team in delivering an aspirational service to our employer partners and their potential apprentices. Hannah’s real passion is snowboarding, all she needs is a mountain and some snow and she is in heaven!
Lifetime is very inclusive and nurtures organic growth from within
I actually started working for Lifetime as a temp in the Apprentice Recruitment department. I hadn’t heard of Lifetime before but had experience as a manager of apprentices so knew a little about how apprenticeships worked. As soon as I started I knew this was the company for me! The culture in the office and the people I was working with inspired me to pursue a more permanent position and when a maternity cover contract became available, I instantly approached my Team Leader and asked if I could apply. Needless to say I was successful in securing it and the rest, as they say, is history!
There are several aspects of working for Lifetime, and particularly in my department, that I love. If I had to pick the best, I would say that the culture within the business is unique to any other company I’ve worked for before. Having worked for some very large organisations previously, where you can feel like you are just a number, Lifetime is very inclusive and nurtures organic growth from within. All areas of the business collaborate to achieve a common goal, aspiring towards excellence and encouraging innovation. All of this comes from the people who work at Lifetime – from the directors down to our very own apprentices – and everyone in between.
In my current role, I manage a team of apprenticeship recruitment coordinators within the Hospitality and Business Admin/Retail sectors. Looking after the recruitment for some of our biggest key accounts as well as introducing new business and referrals, I support my team in developing their recruitment desks by liaising with Key Account Mangers and Executives, driving vacancies & applications, ensuring the sourcing of suitable candidates and following the 360 apprentice recruitment process.
Being a target driven department, I also spend a portion of my day reviewing and analysing numbers and performance, as well as listening and confirming quality on calls to candidates and employer partners, and then following up and offering coaching and feedback on a 1-2-1 and team basis.
From starting in a temporary supporting role in 2014, I got to know the department and processes from the ground up. After becoming a coordinator and with my retail management experience, I expressed my desire to become the sector lead and senior coordinator for Retail. With the support and development offered by manager, I achieved this goal in 2016. Later that year, as the department continued to grow, I stepped up into the Team Leader role for Hospitality and Business Admin/Retail and have been enjoying the challenges and rewards of this new role ever since.
Managing and motivating my team of coordinators to generate leads and starts by putting forward quality apprenticeship candidates and managing their journey from application to sign up, as well as the expectations and efficient service delivered to our employer partners
Winning a Spirit Award! It was a privilege to be recognised for my performance and behaviours alongside several other colleagues across the business.
One of the biggest challenges I faced was stepping up into a Team Leader role and beginning to manage some of my peers. I drew upon the trust and confidence instilled by my manager along with my previous experience and attention to detail to lead by example and strive for quality.
I would say the culture at Lifetime is professional but sociable, and promotes a great work-life balance. I’m a member of the Head Office Sport and Social Committee, which was set up a couple of years ago to offer employees the opportunity to attend regular organised events for free or at a discounted rate – from pub quizzes to an annual rounders tournament, there’s an event to suit everyone. It’s all about inclusivity and offering the chance for everyone to socialise with work colleagues that they may be too busy to spend much time with during a regular working week. Healthy competition usually plays a big part in the events, which further reflects what it’s like to work here
The trust I’m offered by my manager through responsibility and consideration of my opinion and ideas. Through regular one to ones and annual Evolve meetings with my manager, I am able to express challenges and areas of development I need support with, as well as identifying strengths and areas of expertise and enjoyment that I can share and increase within my job role.
Valuing the expression of Lifetime DNA behaviours, as well as their performance.